Employee engagement is an important thing, and it’s important to know just how engaged your workforce is. Employees who feel valued by their company are more likely to respect that company, leading to higher-quality work and improved loyalty, and if you take their concerns seriously and work to improve them, you will create a much higher level of satisfaction all round.
Using a professional employee survey provider such as Protostar to conduct an engagement survey can be a good way to gather data.
Finding Out
Find out what matters to your team. What are the issues, what can be improved, what can be done to make them feel valued by the company? What do they value?
Choose the right questions, and phrase them in the right way, so that employees can give an honest answer. There’s no point deliberately shying away from awkward questions to avoid any negative feedback, you need to know the truth.
Find out what is good and what is bad about working in your company, and what your employees value. Ask them questions relating to work-life balance, company culture, pay and conditions, safety, etc.
Little and Often
A large survey once a year is a common policy, but it’s not the best. Conducting smaller surveys several times a year can help to uncover and deal with problems in the workplace before they escalate and become harder to fix. A survey every six months of three months will help you to keep track of changes that are happening, and the greater frequency of surveys and solutions will give your employees a greater sense of value in the company.
Follow Up
Once your survey is done and the data is in, you need to be ready to act. Identify any problems brought up by the survey and swiftly take steps to rectify them. Your employees will want to see that action is being taken. Once this is done, after so long, conduct another survey to see if your workers regard that enough is being done and whether your measures are effective.